Clinical follow-up that remembers. Adapts. Knows when to escalate.
We help health systems follow patients via voice and SMS, escalating to clinicians only when needed.
See how it works
Meet Lena. Your new virtual clinical assistant.
Starts with clinical context
Documents in the EMR
Follows up based on what’s known
Escalates only when needed
Remembers across interactions
Engages by voice and SMS
See Lena in 6 different clinical moments.
First voice call
Start
Delay 1 day
Leave a voicemail
Delay 1 day
Send a text
in 30 mins
Send a text
Delay 1 day
Send a text
Send a text
Patiend responded
Send a text
Designed with clinical trust in mind.
Predictable escalation with human oversight
Clinician-reviewed logic
Every interaction logged and auditable
Built for real clinical environments
Adapts to the patient's language
See security & governance
Security & Governance
HIPAA-aligned controls and SOC 2 Type II audited
Role-based access with defined permissions
Full audit trails across all interactions
Clear escalation ownership and accountability
Secure EMR integrations
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A connective layer that turns patient engagement into clinical action
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Flexible Outputs
Connected Workflows
Dashboard & Analytics
API and Webhooks
Altira Health
Electronic Health Records
Population Health
Care Operation Systems
Existing Systems
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92% discharge follow up
6 weeks deployment speed
10% readmission reduction
87% of staff time recovered
Get in touch
Most tools automate messages. We change what happens next.
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