Close Gaps Before They Hit Your Scores
Altira automatically identifies and addresses open care gaps — from screenings to missed visits — through proactive voice and SMS outreach. We engage patients early, in their language, and escalate only when needed to boost quality scores without adding staff burden.
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See How it Works
Proactive gap outreach
Altira reminds patients about overdue screenings, follow-ups, or labs — with messaging tailored to clinical need and language preference.

Education and scheduling Support
We help patients understand why the visit matters, answer questions, and nudge them toward completing the action or reconnecting with their care team.

Escalation when needed
If a patient flags barriers (e.g., transportation or confusion), we escalate the gap to your team so it doesn’t fall through the cracks.

Altira closes gaps that staff don’t have time to chase
We don’t just remind — we engage. Patients get personalized outreach in their language, at the right time, and only complex cases are routed to your team. Altira helps you drive quality outcomes without manual effort.
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30%+ of patients
fall behind on preventive care and chronic condition management.
Altira helps you proactively close gaps before they affect HEDIS, UDS, or Stars.
Up to 70% reach rates
with voice + SMS compared to <20% with portal messages and emails alone.
We reach underserved populations with no apps, portals, or logins.
No added staff workload
Altira handles outreach, screening, and routing — so your nurses and coordinators can focus where they are needed most.